M1200 FAQ — Answers to All Your Questions

With 2FA enabled, knowing your password alone isn't enough to access your account — your phone is required too. Here are the steps to activate it:

1. Log In and click the profile icon in the top right.
2. "Security Settings" or "Account Security" Go to section.
3. "Two-Factor Authentication" or "2FA" Find the option and "Enable" or "Enable" Click the button.
4. A 6-digit OTP will be sent to your registered phone number — use it to confirm.
5. Once successful, a backup code will be provided — store it somewhere safe.

From then on, you will need to enter an SMS OTP alongside your password each time you log in. If you lose your phone, you can recover your account using your backup codes. Strongly recommended — activate 2FA immediately after registration.

Every bet and game on m1200 earns you points, and those points determine your VIP tier. There are five tiers in total:

• 🥉 Bronze (New Member) — Starts immediately upon registration. 3% weekly cashback and 10 free spins monthly.
• 🥈 Silver (2,000+ points) — 5% cashback, dedicated support, 25 free spins monthly.
• 🥇 Gold (10,000+ points) — 8% cashback, faster withdrawal processing, monthly bonus up to ৳500.
• 💎 Platinum (50,000+ Points) — 12% cashback, exclusive event access, and a personal account manager.
• 👑 Diamond (Invite Only) — Maximum cashback, custom offers, and priority payments — typically processed within 24 hours.

Points are earned at a rate of 1 point per ৳100 wagered. Your current tier and points balance can be viewed in the "My VIP" section after logging in.

All your betting and financial transaction history on m1200 is stored securely. To view it:

1. Log In .
2. Click the profile icon or the "Account" menu in the top right.
3. "Betting History" or "Bet History" — This will show the date, match, market, bet amount, and result.
4. "Transaction History" or "Transaction History" — Dates, amounts, and statuses of all your deposits and withdrawals are listed here.

You can use the filter options to view history by a specific date or game. Up to 90 days of history is shown by default; for older records, please contact support. As part of responsible gaming, it is recommended to review this history at least once a month.

M1200 fully supports two languages — Bengali and English. There are two ways to switch languages:

1. Without logging in (from any page):

• Look for the language icon (🌐) or the "EN / BN" button at the top or bottom of the page.
• Selecting your preferred language will instantly change the entire site.

2. After logging in (to save permanently):

• Profile → "Account Settings" → "Language / Language"
• Save your preferred language — it will remain selected every time you log in.

Changing the language has no effect on your transactions or gaming experience. All amounts are always displayed in BDT (৳).

On m1200 Responsible Gaminghas several free tools available. Log in and Profile → Responsible Gaming— you'll find them there:

• Deposit Limit: Set a daily (e.g. ৳500), weekly (e.g. ৳2,000), or monthly (e.g. ৳5,000) limit. Decreasing a limit takes effect immediately; increasing one requires a 24-hour waiting period.
• Session Time Limit: Set a limit on how many hours you play in a row (e.g., 2 hours); an automatic alert will appear when the time is up.
• Cooling-Off: Take a break from 1 day up to 6 weeks — your account stays active during this time, but you won't be able to place bets or make deposits.
• Self-Exclusion: Close your account for anywhere from 6 months to permanently. This decision is not easily reversed, so think it through carefully.

To learn more about any tool Responsible Gaming View the page.

Full details on withdrawals at m1200:

• Handling fee: m1200 does not charge any handling fee for withdrawals via bKash, Nagad, or Rocket. However, the mobile banking provider's own transaction charges may apply.
• Minimum withdrawal: ৳500 (five hundred BDT).
• Maximum daily withdrawal: ৳50,000 (fifty thousand BDT); the limit is increased for Gold and higher VIP tiers.
• Processing Time: Standard requests are processed within 1–4 hours; if KYC is incomplete, your first withdrawal may take up to 24 hours.
• KYC Requirements: Before your first withdrawal, you'll need to upload a photo of your National ID or passport — this is a one-time process only.

After submitting a withdrawal request, you can track its status in your transaction history. If you encounter any issues, contact live chat with your transaction ID.