M1200 Terms & Conditions — Complete User Guidelines in Bengali

M1200 (m1200.app) is an online gaming and betting platform in Bangladesh. By accessing the platform or using any of its services, you are deemed to have agreed to these Terms & Conditions. Please read the full guidelines before getting started.

M1200 reserves the right to update these Terms & Conditions at any time. Notice will be provided on the website and to your registered email before any changes take effect. Continued use of the platform after changes are made will be considered acceptance of the updated terms.

The following conditions must be met to open and use an account on m1200:

• You must be at least 18 years old at the time of registration — this is mandatory with no exceptions.
• Each person may only register one account. If multiple accounts are found belonging to the same person, all accounts may be suspended.
• All information provided at registration — name, date of birth, address, and phone number — must be accurate and genuine.
• It is entirely the user's responsibility to keep their account password confidential.
• Identity verification (KYC) must be completed before your first withdrawal — a copy of your national ID or passport will be required.

M1200 regularly offers bonuses, free spins, and various promotional offers. Each bonus comes with specific conditions that must be met. General bonus terms are outlined below:

• The welcome bonus is available to newly registered members one time only.
• Bonus funds cannot be withdrawn directly — a specified wagering requirement (typically 20x–40x) must be fulfilled first.
• Winnings from free spins are also subject to wagering requirements, which will be stated in each offer's details.
• Bonuses must generally be used within a specified period — any unused bonus will expire at the end of that period.
• Using multiple accounts to claim benefits from the same promotion is strictly prohibited.
• M1200 reserves the right to modify or cancel any promotion.

The following rules apply to deposits and withdrawals on m1200:

• Minimum deposit: ৳500. Amount may vary depending on the payment method.
• Withdrawals can only be made using the same method used for the original deposit.
• Minimum withdrawal: ৳500. Withdrawals are typically processed within 15 minutes to a maximum of 24 hours.
• Withdrawals will be put on hold until KYC verification is complete.
• M1200 reserves the right to suspend withdrawals in cases of suspected fraud or suspicious activity.
• Popular Bangladeshi payment methods are supported, including bKash, Nagad, Rocket, and Eastern Bank.

The following rules apply to all bets placed and games played on m1200:

• Once confirmed, bets cannot be changed or cancelled — except in the case of a technical error.
• Each game has its own rules. It is the user's responsibility to read them before starting a game.
• If a game is interrupted due to a technical issue, m1200 will determine the outcome based on the last confirmed game state.
• In Sports Betting, if an event is cancelled or abandoned, bets will be refunded — specific conditions apply.
• In the event of a dispute over a bet outcome, m1200's final decision will be binding.

If a user engages in any of the activities listed below, m1200 reserves the right to terminate the account and forfeit the balance:

• Creating multiple accounts to fraudulently claim bonuses or promotions.
• Using bots or automated software to play games or place bets.
• Attempting to access another user's account.
• Deliberately exploiting any bug or vulnerability in a game or the system.
• Using the platform for money laundering or any other illegal financial activity.
• Threatening, harassing, or attempting to deceive other users.

M1200 treats the protection of users' personal data as a top priority. Information collected at registration is used for the following purposes:

• Account verification and identity confirmation.
• Payment processing and fraud prevention.
• Communications regarding promotional offers and services (subject to user consent).
• Compliance with legal obligations.

M1200 never sells user data to third parties. For more information, please see our Privacy Policy Read.

M1200 believes gaming is a form of entertainment — not a source of income. We support responsible gaming and provide a range of tools to help:

• Set daily, weekly, or monthly deposit limits at your convenience.
• Option to temporarily suspend your account for a set period (Cooling Off).
• Option to permanently close your account (Self-Exclusion).
• Referral to professional support for problem gambling.

M1200 reserves the right to suspend or permanently terminate an account under the following circumstances:

• If any provision of these Terms & Conditions is violated.
• If you register using incorrect or false information.
• If there is suspicion of fraud, money laundering, or any illegal activity.
• Failure to complete KYC verification or non-cooperation with the process.
• Extended inactivity (over 18 months) — a notice will be sent in advance.

Users may also request account closure at any time. If a balance remains, they will be given the opportunity to withdraw it beforehand.

If you have a complaint or dispute, contact m1200's support team first. Most issues are resolved within 48 hours.

• Live Chat: Available 24/7, with support in Bengali.
• Email: [email protected] — responses are typically sent within 24 hours.
• Once a dispute is submitted, m1200's investigation team will review the matter.
• The relevant account or transaction may be temporarily suspended during the investigation.